Blueprint
+2
May 30, 2026
•
7 min read
The average churned client had been declining for four months. The commercial team spotted 7 of 25. The other 18 left without warning.
May 21, 2026
6 min read
The signals were in five tools. Nobody was connecting them. £414,000 walked out while the team monitored from memory.
Mar 9, 2026
11 min read
A recruitment agency's CRM was full of ghosts. The pipeline looked healthy. It was rotting from the inside.
