Knowledge Capture
Pillar
+2
Aug 29, 2026
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4 min read
The Field Was Mandatory. The Answer Was a Guess.
Given a mandatory field and six options, a reasonable person selects the most defensible one. Every number built on top of it inherits the guess.
Pillar
+1
Jun 19, 2026
•
6 min read
Eighteen Months of "We Should Use AI"
The board agreed in January. The committee was formed in March. The vendor shortlist was compiled in June. Nothing has been built. It's November.
Pillar
+1
May 11, 2026
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7 min read
Your Best Person Is Doing Your Worst Work
The task is too complex for anyone else and too infrequent for a new hire. So your most capable person does it. Every time.
Pillar
+1
Apr 6, 2026
•
11 min read
What Leaves When They Leave?
Every business has one person holding a critical process together. Nobody plans for the day they stop.
