Financial Visibility
+2
Sep 19, 2026
•
4 min read
A missing £180 part starts an investigation. A missing £180 hour starts nothing at all. Both are stock and only one gets counted.
Blueprint
6 min read
Quoted four hours. Took seven. Billed four. The hours were recorded the whole time and nobody put the two numbers side by side.
Jul 25, 2026
7 min read
672 warranty-eligible repairs. 268 claims filed. The rest expired while three service managers ran the shop floor.