Archive | AdAI News

Scheduling and Recall

Jul 4, 2026

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6 min read

Renewal Revenue Leaks Slowly

No dramatic loss. Just 16% of the book quietly not renewing while five people intended to call and didn't quite get to it.

Steve Pritchard

Blueprint

Jul 4, 2026

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8 min read

The Policy Renewal Tracking Agent

The renewal list was printed and walked to five desks. It went under a keyboard. 176 policies lapsed.

AdAI Ed. Team

Financial Visibility

Jun 27, 2026

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6 min read

45 Designs. One Pattern.

Every working agent we've designed shares five characteristics. Every failed implementation we've studied was missing at least one.

Steve Pritchard

Blueprint

Jun 27, 2026

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7 min read

The Patient Recall Agent

She calls 47 patients every Monday and reaches 19. The other 28 go back on the list.

AdAI Ed. Team

Pillar

Jun 19, 2026

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6 min read

Eighteen Months of "We Should Use AI"

The board agreed in January. The committee was formed in March. The vendor shortlist was compiled in June. Nothing has been built. It's November.

Steve Pritchard

Blueprint

Jun 19, 2026

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9 min read

The Knowledge Capture Agent

Ninety-four years of experience held by three people. The backup strategy is hope.

AdAI Ed. Team

Pillar

AI Is Brilliant at Reading. Terrible at Caring.

Jun 13, 2026

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6 min read

AI Is Brilliant at Reading. Terrible at Caring.

Knowing which one your task needs is the difference between a useful agent and an expensive disappointment.

Steve Pritchard

Blueprint

Jun 13, 2026

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9 min read

The Support Sentiment Tracking Agent

She finds out when it hits Trustpilot. The signals were in the support inbox three weeks earlier.

AdAI Ed. Team

Compliance

They Fixed the Wrong Thing for Two Years

Jun 6, 2026

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6 min read

They Fixed the Wrong Thing for Two Years

Salary reviews. Culture surveys. Better perks. The retention problem was a spreadsheet checked three times in 90 days.

Steve Pritchard

Renewal Revenue Leaks Slowly

The Policy Renewal Tracking Agent

45 Designs. One Pattern.

The Patient Recall Agent

Eighteen Months of "We Should Use AI"

The Knowledge Capture Agent

AI Is Brilliant at Reading. Terrible at Caring.

The Support Sentiment Tracking Agent

They Fixed the Wrong Thing for Two Years

Join 5,000+ reading the blueprints and interviews
behind how, and why, SMBs automate

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Socials

Renewal Revenue Leaks Slowly

The Policy Renewal Tracking Agent

45 Designs. One Pattern.

The Patient Recall Agent

Eighteen Months of "We Should Use AI"

The Knowledge Capture Agent

AI Is Brilliant at Reading. Terrible at Caring.

The Support Sentiment Tracking Agent

They Fixed the Wrong Thing for Two Years

Join 5,000+ reading the blueprints and interviews behind how, and why, SMBs automate

Quick Links

Subscription

Socials

Join 5,000+ reading the blueprints and interviews
behind how, and why, SMBs automate